American Heelers | Shoe Repair, Resole, Tips, Heels, Insoles, Polish, Repair

CUSTOMER FEEDBACK

"I got my boot in the mail today and I am very impressed. I live in a small town and could not get a lift by splitting the sole only another sole put on the bottom. You guys are great. Super fast too. All my work goes to you from now on."

James Cole
Sparta, TN

"I just got my shoes back from you today. I just want to say thanks for doing such a great job; it's really refreshing to see that there are still those whom care about craftsmanship in their work. The lifts look great! Thanks Again,"

Richard Russell
Nacogdoches Texas

"I wanted to let you know that I am very impressed and satisfied with the quality of work done on my shoes. I sent in two right shoes that required lifting. A national chain fitter located in my town said that the shoes could not be lifted. I had my shoes for about 2 years and I was thinking of giving them away. Imagine, two pairs of Italian leather shoes. Now that I've done business with you, my choice of shoes is virtually limitless. Please accept my sincerest thanks."

Victor Perez
El Paso, TX

"I just wanted you to know that I received the shoe and it looks great!!!
Thanks a million. I will be a repeat customer."

Scott Marcus
Lakewood, NJ

"Hi Guys! I got my boot back today (the black Helly Hansen snow boot) and just in time for our first snow this weekend. You are wonderful, as always! Thank you so much, "

Kathleen Cole
Anchorage, AK

"I just got my shoes back from you guys. Thank you! You did a fantastic job."

Dinesh Kalwani
Chicago, IL

"I had hip replacement surgery last February (because of severe arthritis) that left my legs two different lengths (1/2 inch difference). This caused a lot of problems including increased pain in every joint from the waist down. I tried a number of inserts and lifts that only made matters worse because they would slip and I would end up falling, was totally out of balance and my shoes were so tight it was like being strangled. That's when I discovered www.americanheelers.com. This business was willing to take any pair of shoe I could send them, cut off the sole, apply an exterior lift in the height I needed and then reapply the original sole. They matched the material so well no one can tell and I can walk now without crutches or falling and my dignity intact! Before sending shoes to American Heelers, I checked local businesses and they not only had restrictions on the type of shoe they would apply a lift for, but they wanted more money and I had to drive to them! American Heelers sent me the package to mail and I had them back in less than two weeks. I had also called every reference my doctor's office gave me and couldn't find a good solution. Thanks to American Heelers, I can walk again with confidence and a whole lot less pain! I have given their information to my doctor as well as other patients. What a God send! Thank you Alex and may God bless you! If you ever go out of business, I will be completely lost!"

Elizabeth Krenik
Garland, TX 75042

"I don't know what your company does differently than the labs around here in Illinois, but THANK YOU! I fight with the labs every time I buy my son a pair of shoes. They call me 2 weeks after I drop my shoes off that they can't split the sole and it was a 40 minute drive to drop the shoes off. It was really getting annoying. At my last visit is when my orthopedic doctor suggested your company and I was thrilled by the comments on your website that you could split any sole. Thanks again."

Kelly Brubaker
Saint Charles, IL

"We are very happy to find you."

Blanche Cavarretta
Hallettsville, TX

"I can tell you that the lift in my shoe, once it's broken in, has made a big difference in my life. No more "portable" lifts in the heel of my shoe, which move, get under the arch, and are half the size I need, (but shoes aren't made to take the total increase in height that I need). I will be slowly converting my inventory of shoes. Thank you."

Kathy Reese
Wind Gap, PA

"Found you on the internet. Have used you twice now and have been very pleased with the outcome and service. Your turnaround time is very remarkable. Thanks"

Midge Fredrickson
Lafayette, MN

"I really liked the pictures on your web page that showed actual lifts. I was very impressed with your technique and the look of the shoes. I've had it done by a local orthopedic shoe store and they just slapped the lift on the bottom. It looks bad and left the bottom slippery. When I asked them to use the tread that was originally on the bottom, the glue they used didn't hold and it kept peeling off. Your product is well represented on your website in the pictures and in the explanation of how you put in the lift. I've been very happy with the shoes you've done for me and will be sending more. I love the ease in sending and receiving the shoes. I live in a rural area so I had to drive 45 minutes each way to take my shoes and again to pick them up. This is so much easier. Keep this system."

Linda Bryan
Bethany, PA

"I am thrilled with the easy shipping and beautiful craftsmanship."

Pamela Leland
Lexington, SC

"You are doing a great service to people who have shoe problems- my hip was replaced and due to the damages in the hip socket the specialist surgeons had to replace the hip which made my leg about ½” longer and that’s why I need to have a shoe lift done for my left feet."

Jayne Mitchell
Casa Grande, AZ

"If you’ve ever had a puppy destroy 5 pairs of shoes, then Alex is your guy.
In particular heels - high heels or boot heels.
American Heelers makes it so easy.
They send you a prepaid bag in the mail, just put your shoes in and seal and drop in any mail box, which is super convenient if you work full time like me.
The customer service is great and they respond to e-mails super quick.
When your shoes are ready, they mail them back expertly repaired and good as new.
Even if you don’t have puppy-damaged shoes, American Heelers is great for all types of shoe repairs. Which reminds me, I have another pair of shoes to send in!"

Jessica Novak
Concord Township, OH

“Thank you. I have received my shoes. I am very pleased with the shoe repair.”

Vera Madlinger
Tallahassee, FL

“Just to let you know that I couldn't be more pleased with the work done on my favorite boots. They are..literally...like new and over 15 years old! Thanks SO much for the boot repair!!”

Adrienne Hitchcock
Cambridgeport, VT

“Thank you so much for such a nice job and quick delivery, Alex. Wish you well, hope you have a good holiday.”

Tatiana Coapman
Dunnellon, FL

“Thank you for always doing a good job and taking care of your customers so well, I hope your business continues to grow and that you and yours will prosper.”

Patrick Craig
Austin, TX

“I would just like to thank whom ever repaired my shoes. They did excellent, excellent work. I thought I had waited too long and ran the soles so far down that the shoes would have to be thrown away. Then American Heelers came along and made them like new again. I had these shoes at least 15 years and hated the thought of throwing them away, and now I won't have to. Thanks again for a job very well done.”

James Hartig
Adams, WI

“Dear American Heelers:
I want to thank you!! I was unable to find anyone in my area that would replace the heels on a good pair of my shoes. Your service was incredibly easy, the workmanship was impeccable, and the cost extremely reasonable! If no one has told you yet today. . . you are awesome! Thanks again.”

Cyndy Rastovski
Demotte, IN

“Alex, Just thought I'd let you know that I received my boots today and have already walked a mile and a half in them. The soles you chose for the boots are just the ticket and will work well for this winter as well. Thanks for the great service. You are welcome to count me as a satisfied customer and use me as a reference any time. All the best to your shoe repair operation.”

Jeff Wilde
Harrison, MI

“You guys do great resole jobs. All future shoe repair jobs will go to you, no doubt.”

Louis Landry
New York, NY

“I've been telling everyone about you! We absolutely love your shoe repair service. And you can use our name as a reference whenever you wish.”

Jan Hippe
Hartland, MI

“Dear Alex,
I got my favorite pair of shoes back today and they are lovely!
Peace and good things.”

Gerry Twomey
Uniondale, NY

“Just wanted to say THANK YOU so much for putting the zippers in my English riding boots... they look and work GREAT. Can’t wait to use them, and to use your services again! Just wanted to let you know how pleased I am. Thank you again!”

Amy Ferguson
Findlay, OH

“My shoes returned a few days ago. I removed them from the packaging and found myself impressed. Immediately, the superior quality and fit of the materials was evident. Further inspection revealed workmanship and techniques found only in the better cobbler shops of days gone by- old school at it’s best. Both materials and workmanship were much better than the original construction (and these were pretty good shoes from the outset). I remained impressed all the way through a good spit-shine. Job well done gang.”

Alan Casson
Somerset, KY

“I RECEIVED MY SHOES. I COULDN'T BE MORE PLEASED WITH THE QUALITY OF YOUR WORK AND SERVICE. THANK YOU.”

Art Thivierge
Signal Mountain, TN

“Alex, I appreciate the job you did on the Pikolinos. I hope the fix will work for the long term. I didn’t expect the polish you all did on them, so thanks, and I know there was a paint spot too that you all removed and I couldn’t tell where it had been. Thanks. Now you have my boot business.”

Michael S. McNair
Fairview, NC

“Hello, I just wanted to let you know that I received my shoes and I very happy. I have been telling everyone about you. I live about two hours north of NYC and use to work in NYC. It was a pain to try to remember to bring my shoes into the city for repair and there is no one around here that does a good job. THANK YOU!!”

Abigail Smith
Scottville, NY

“Thanks Alex! You did wonderful job on the shoes. We have more coming. I've told my family and others. They are preparing to contact you as well. Thanks so much for being there.”

Charlie Taylor
San Antonio, TX

“I used your services for the first time in Sept. 2008 and ABSOLUTELY LOVED THE RESULTS! I would like to "build up" the sole on another pair of boots so I can use them for riding my Harley Davidson motorcycle as well. Basically, I'd like you to remove the sole and add the "build up", so that in total the heel will be about 2 1/2" and the toe part 1 1/2". Please send me a mail envelope! Thanks so much”

Colette Haywood
Littleton, NH

“Your repair was fabulous on my pair of Timberland chukkas and my Rockport boat shoes”

Bernie Munk
New York, NY

“Just a note to let you know the boots you repaired-- rebuilt-- arrived in the mail today and they gorgeous... Thanks for doing a good job on them- I expect to get another 10 years out of them now”

William Payne
Three Oaks, MI

“I want to thank you for doing such a great job on my boots and shoes. They looked like brand new! I never was able to keep them looking that good when I was in the Air Force.”

Greg Martino
Du Bois, PA

“I am sure you hear this all of the time, WOW!!! THANK YOU SO MUCH. Just to let you know, the boots I sent you were in service since 2001. I have not had time or found it convenient enough for me to get my favorite boots repaired. Then I found your web site! I got my Danner Acadia boots back looking brand new! I had everyone in the department almost excited as I was to see how well they would turn out. Even my wife, she would not let me open the box until she got home from work. To my surprise my boots are as good as new. I was so worried I would have to toss them. BUT WOW!! VERY NICE!! I will be recommending you guys as much as possible! Great shoe repair work”

LT. David A. Fischer
Blaine, MN

“Alexander, I haven't had a chance to thank you for your wonderful orthopedic shoe service. Having shoes I can walk in without pain has been a true God send. I have recommended your service to other hip replacement surgery patients, my doctor's office and the Department of Assistive and Rehabilitative Services (DARS). Your services were top quality (no one can tell but me!), outstanding price, quick and complete. You will definitely be hearing from me again. Thank you so much!”

Elizabeth Krenik
Garland, TX

“I think you are offering a wonderful shoe repair service and I would be happy to recommend your work. Best wishes for every success.”

Patricia Otis
Savannah, GA

“"Ilya Romanov does a fantastic job - always friendly and reliable. I highly recommend American Heelers as a service provider - I have used Ilya's service for over a year and am always pleased with the exceptional quality of the shoe repair service provided."

Saskia Baur
Santa Cruz, CA

"American Heelers is a reliable alternative to your neighborhood shoe repair guy. The quality of workmanship is high, and the turnaround is FAST. Actually a "better mouse trap"! Someone should have thought of this years ago."

Steve Batty
Diamond Bar, CA

“"I sent in two pairs of shoes which was made very easy by the prepaid packet sent to me, and they were returned promptly. This is the first shop I have ever found that could lower the heels on shoes that were too high...I am very happy with American Heelers!"

Linda Pierce
Jamestown, NY

"The knowledge of his craft was key, and I found the ability to work with him on the web to be helpful for my schedule."

Mike Casile
Raleigh, NC

"I was extremely pleased and delighted with the service from American Heelers Inc. The online "mail order" shoe repair service exceeded my expectations. Ilya is on to a great concept. I will certainly use his service again, and recommend him to others. He exemplifies what entrepreneurship is all about."

Marnie Minnich
Ann Arbor, MI

"A true craftsman! Rare these days."

Brad Castellano
Atlanta, GA

"I strongly recommend American Heelers to everyone that wears shoes. ;) Not only they have done a perfect repair, my shoes came back with extra cleaning and such. These people are real professionals!"

May Horimoto
Santa Clara, CA